Feedback

We truly value your feedback, both the positive and the constructive. 

While we understand it's natural to share when something doesn't go as expected, your positive experiences matter just as much to us. 

Sharing what went well not only helps us understand what we’re doing right but also brightens our team’s day and reminds them of the difference they’re making. Your kind words can go a long way in making our staff feel appreciated and motivated. 

We’d love to hear about all aspects of your experience—every detail helps us grow and improve! 

At Eight Mile Plains Doctors, we value your feedback as it helps us improve our services. If you have any suggestions or feel there's room for improvement, please don't hesitate to email us. 

If you have concerns about the health care you have received, please consider talking to your treating doctor to resolve the issues. You may also seek a second opinion from another GP within or outside our practice. 

We aim to provide a response to your complaint within 14 days. 

If you are dissatisfied with our response, you may refer your complaint to the The Office of the Health Ombudsman

Phone: 133646

Email:  complaints@oho.qld.gov.au  

Post:  

The Office of the Health Ombudsman 

PO Box 13281 George St, Brisbane 

QLD 4003